Remote HVAC Dispatch & Sales Coordinator

Radiant Plumbing & Air Conditioning; Austin (TX); Hybrid; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Pet Insurance

Work from home!

401(k) with 4% company match

PTO, Paid Holidays & Paid Parental Leave

Company-provided laptop, monitor, and headset

Job summary

Radiant Plumbing & Air Conditioning is hiring a dispatcher in Austin, Texas. The ideal candidate will thrive in a fast-paced environment, excel in multitasking, and ensure a 5-star customer experience.

Responsibilities include taking incoming calls from technicians, coordinating daily schedules, and dispatching sales teams. Candidates should have a high school diploma and proficiency in Microsoft Office or Google Workspace. Attractive benefits include medical insurance and a company-matched 401(k).

Qualifications

• Experience in the home services industry is highly preferred.
• Thrives in a fast-paced environment.
• Resourceful and proactive.

Responsibilities

• Take incoming calls from technicians for kick-ups across multiple departments.
• Dispatch and debrief the sales team.
• Organize and coordinate daily schedules based on call priority.

Skills

Attention to detail

Multitasking

Critical thinking and problem-solving

Customer service skills

Education

High school diploma or GED

Tools

Microsoft Office

Google Workspace

ServiceTitan

Job description

Radiant Plumbing & Air Conditioning is hiring a dispatcher in Austin, Texas. The ideal candidate will thrive in a fast-paced environment, excel in multitasking, and ensure a 5-star customer experience.

Responsibilities include taking incoming calls from technicians, coordinating daily schedules, and dispatching sales teams. Candidates should have a high school diploma and proficiency in Microsoft Office or Google Workspace. Attractive benefits include medical insurance and a company-matched 401(k).