Customer Service Dispatcher

Air Runs Services; Austin (TX); On-site; USD 31,684 - 37,195; Full time

Benefits offered by this job

Signing bonus of $1,000

Job summary

Air Runs Services in Austin is looking for a motivated Dispatcher to enhance our customer service operations. As the first point of contact, you will facilitate communication between customers and field technicians in a fast-paced environment.

The ideal candidate should have dispatching experience, especially within the HVAC or plumbing sectors. A signing bonus of $1,000 is available for qualified applicants, along with hourly pay ranging from $23 to $27.

Qualifications

• Experience in HVAC and/or plumbing industries is preferred.

Responsibilities

• Serve as the first point of contact for customer requests.
• Communicate effectively with field technicians and management.
• Organize dispatch operations to ensure timely service.

Skills

Prior dispatching experience

Comfortable in fast-paced environment

Customer-focused communication

Job description

Air Runs has been a staple in the Austin community for 20+ years. With years of experience and a passion for excellence, we have become a beacon of trust and innovation in Central Texas.

We are currently seeking a motivated and organized Dispatcher to join our growing team. As a Dispatcher, you will be the first point of contact for customer requests and the communication link between our customers, field technicians, and the management team. The ideal candidate will have prior dispatching experience in the HVAC and/or plumbing industries and be comfortable in a fast-paced, customer-focused environment.

Compensation: $1,000 Signing Bonus to qualified applicants. $23 - $27 hourly