Remote HubSpot Ops Leader – LATAM

Havenly, Inc.; EE. UU.; A distancia; USD 90.000 - 130.000; Jornada completa

Descripción de la vacante

Havenly Brands is seeking a reliable HubSpot Operations Manager based in LATAM to own the day-to-day health, performance, and optimization of our HubSpot ecosystem. This remote, long-term contract role supports a fast-moving U.S.-based team with strong async collaboration and real-time interaction when needed.

You will act as the system owner, maintaining quality, solving issues quickly, and continuously improving how HubSpot drives the business.

Formación

• 3+ years of hands-on HubSpot experience (Sales Hub required)
• Proven experience working remotely with U.S.-based teams
• Strong English communication skills (written and verbal)
• Demonstrated ability to work independently and proactively in an async environment
• Deep understanding of workflows, automation logic, CRM data structure, and reporting
• Strong troubleshooting and problem-solving skills
• High attention to detail and commitment to data accuracy
• Experience supporting sales teams and pipeline management preferred

Responsabilidades

• Own the day-to-day health, performance, and optimization of HubSpot across pipelines, workflows, and data
• Conduct proactive audits to ensure workflows, sequences, and automations are functioning correctly
• Maintain high standards for data cleanliness, structure, and consistency
• Identify issues before they impact the business and resolve them quickly
• Act as the first line of support for HubSpot-related requests from U.S.-based teams
• Respond quickly and clearly to inbound questions (same-day turnaround during overlap hours)
• Troubleshoot issues across workflows, sequences, deal stages, and integrations
• Document solutions and help educate teams to prevent repeat issues
• QA, optimize, and maintain all existing workflows and sequences
• Build and launch new workflows and automation to support evolving initiatives
• Ensure automation logic is scalable, efficient, and aligned to business goals
• Monitor performance of sequences, workflows, and sales activities
• Identify gaps or inefficiencies and proactively recommend improvements
• Build and maintain dashboards to support pipeline visibility and performance tracking
• Translate business requirements into HubSpot builds with minimal oversight
• Work across async communication and live collaboration
• Provide clear updates on progress, blockers, and completed work
• Maintain and QA integrations with tools like Dialpad, Magento, and other systems
• Troubleshoot sync issues and ensure data flows correctly across platforms
• Stay current on HubSpot updates and recommend improvements

Conocimientos

HubSpot

Remote work

English communication

Async collaboration

Data accuracy

Herramientas

HubSpot

Dialpad

Magento

Slack

Descripción del empleo

Havenly Brands is seeking a reliable HubSpot Operations Manager based in LATAM to own the day-to-day health, performance, and optimization of our HubSpot ecosystem. This remote, long-term contract role supports a fast-moving U.S.-based team with strong async collaboration and real-time interaction when needed.

You will act as the system owner, maintaining quality, solving issues quickly, and continuously improving how HubSpot drives the business.