Remote HR Data Ops Coordinator — Workday Expert

United Talent Agency; Georgia; Remote; USD 34,000 - 40,000; Full time

Job summary

United Talent Agency is seeking a Coordinator to drive data integrity and throughput within the People Data team. This fully remote role focuses on high-volume Workday lifecycle transactions, data entry for employees and contractors, and strict adherence to SLAs.

You will own Workday EIB data loads, manage an inbox/ticket queue, and coordinate data handoffs from Ashby to Workday, ensuring accuracy and timely onboarding.

Qualifications

• 1-3+ years of hands-on HR operations / HRIS data entry experience, with a track record of managing high transaction volume accurately.
• Strong hands-on Workday HCM experience across the employee lifecycle (hires, changes, terminations, position management).
• Direct experience with Workday EIB data loads and mass updates.
• Experience administering data for contract/contingent workers alongside regular employees.
• Familiarity with Ashby (or a comparable ATS) and recruitment-to-HRIS data handoffs.
• Demonstrated experience managing a shared email inbox and/or ticketing queue against defined SLAs.
• Meticulous attention to detail and a strong sense of ownership over data accuracy.
• Strong written communication skills and comfort working with cross-functional partners.

Responsibilities

• Execute high-volume employee lifecycle transactions in Workday HCM - hires, rehires, job and compensation changes, transfers, org moves, position management, and terminations - with a consistent focus on accuracy and timeliness.
• Enter and maintain data for both regular and contract/contingent employees, ensuring correct worker types, positions, cost centers, business units, and supervisory organizations.
• Perform Workday EIB data loads and mass updates for bulk transactions, following established templates, validation steps, and audit controls.
• Reconcile position and worker data, correcting discrepancies and preventing downstream errors in benefits, payroll, and reporting.
• Maintain confidentiality and privacy of all personal and sensitive employee data.
• Own and monitor the shared People Data email inbox and ticketing queue, triaging incoming requests, routing appropriately, and acknowledging/resolving within defined SLAs.
• Track request status end-to-end, follow up on open items, and elevate blockers to the manager or cross-functional partners as needed.
• Provide clear, professional written responses to employees, managers, and People Business Partners across email, ticketing, and Slack on the status of data requests.
• Manage the handoff of candidate and new-hire data from Ashby into Workday, validating field accuracy at entry.
• Support onboarding data readiness, ensuring new hires and contract workers are set up completely and on time.
• Coordinate with Talent Acquisition and Systems to resolve integration or data-sync issues between Ashby and Workday.
• Run routine data audits and quality checks; identify error trends and recurring issues and flag them for remediation.
• Follow and help improve SOPs, checklists, and reference materials for lifecycle transactions and queue management.
• Support user acceptance testing (UAT) for Workday configuration changes, upgrades, and enhancements.

Skills

Data entry accuracy

HR operations experience

Workday HCM experience

Written communication

Education

Bachelor’s degree

Tools

Workday

Ashby

JIRA

Asana

Slack

Excel

Job description

United Talent Agency is seeking a Coordinator to drive data integrity and throughput within the People Data team. This fully remote role focuses on high-volume Workday lifecycle transactions, data entry for employees and contractors, and strict adherence to SLAs.

You will own Workday EIB data loads, manage an inbox/ticket queue, and coordinate data handoffs from Ashby to Workday, ensuring accuracy and timely onboarding.