Remote Hotel Booking Specialist – Travel Support

Wanderwell Collective; Baltimore (MD); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Flexible remote work

Full training and resources

Mentorship and team support

Exclusive travel discounts and perks

Personal and professional development

Job summary

Destination Knot is seeking friendly, detail-oriented Customer Service Representatives to assist clients with researching, planning, and securing hotel accommodations in a remote, flexible role. You will help travelers create memorable stays and provide top-notch support through phone, email, or chat.

This position includes comprehensive training, ongoing support, and opportunities to grow within a travel-planning environment.

Qualifications

• Excellent communication and customer service skills.
• Comfortable working independently and managing time.
• Basic computer skills and reliable internet connection.

Responsibilities

• Assist clients in selecting and booking hotel accommodations.
• Provide accurate information on hotel amenities, pricing, and availability.
• Respond promptly and professionally to client inquiries via phone, email, or online chat.
• Maintain detailed and accurate records of client interactions and bookings.
• Collaborate with team members to ensure seamless client experiences.
• Stay updated on hotel offerings, travel trends, and industry changes.
• Attend virtual training sessions and team meetings.

Skills

Strong communication

Customer service

Detail-oriented

Remote work

Job description

Destination Knot is seeking friendly, detail-oriented Customer Service Representatives to assist clients with researching, planning, and securing hotel accommodations in a remote, flexible role. You will help travelers create memorable stays and provide top-notch support through phone, email, or chat.

This position includes comprehensive training, ongoing support, and opportunities to grow within a travel-planning environment.