Remote Hotel Reservations Specialist – Travel Support

Destination Careers; Atlanta (GA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Flexible remote work

Full training

Mentorship

Travel discounts

Professional development

Job summary

Destination Knot is seeking a Work From Home – Hotel Reservations – Customer Service representative to assist clients in researching, selecting, and booking hotel stays. This remote role emphasizes responsive communication and accurate data handling in a flexible schedule.

You’ll complete comprehensive training, access booking tools, and collaborate with a supportive team to deliver outstanding travel experiences. Prior hospitality or customer service experience is a plus but not required.

Qualifications

• Excellent communication and customer service abilities.
• Ability to work independently with good time management.
• Strong attention to detail and accurate data handling.

Responsibilities

• Assist clients in researching and booking hotel accommodations.
• Provide information about hotel options, pricing, and amenities.
• Respond to client inquiries via phone, email, or online messaging.
• Maintain records of client interactions, preferences, and reservations.
• Collaborate with team members to ensure high-quality service.
• Stay updated on travel trends and hotel offerings.
• Participate in virtual meetings and training sessions.

Skills

Excellent communication

Customer service

Independent work

Attention to detail

Basic computer skills

Interest in travel

Tools

Booking tools

Job description

Destination Knot is seeking a Work From Home – Hotel Reservations – Customer Service representative to assist clients in researching, selecting, and booking hotel stays. This remote role emphasizes responsive communication and accurate data handling in a flexible schedule.

You’ll complete comprehensive training, access booking tools, and collaborate with a supportive team to deliver outstanding travel experiences. Prior hospitality or customer service experience is a plus but not required.