Remote Hotel Concierge & Booking Specialist

Destination Knot; United States; Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

Flexible remote work

Comprehensive training

Mentorship program

Job summary

Destination Knot is seeking a friendly, detail-oriented Customer Care Representative to help clients locate and book hotel accommodations. This remote role focuses on researching options, coordinating reservations, and delivering accurate information on amenities and pricing.

You will respond to inquiries via phone, email, or chat, receive full training, and join a supportive team culture with ongoing mentorship to ensure success.

Qualifications

• Customer-focused approach to support travelers.
• Strong written and verbal communication across channels.
• Ability to research and arrange hotel accommodations.

Responsibilities

• Assist clients in selecting and booking hotel accommodations.
• Provide accurate information on amenities, pricing, and availability.
• Respond promptly to inquiries via phone, email, or chat.

Skills

Customer service

Attention to detail

Clear communication

Job description

Destination Knot is seeking a friendly, detail-oriented Customer Care Representative to help clients locate and book hotel accommodations. This remote role focuses on researching options, coordinating reservations, and delivering accurate information on amenities and pricing.

You will respond to inquiries via phone, email, or chat, receive full training, and join a supportive team culture with ongoing mentorship to ensure success.