Remote Hospitality Experience Coordinator

Travelwithsan; Nashville (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Fully remote work

Onboarding & training

Continuing education

Professional systems access

Ongoing skills development

Collaborative team

Job summary

Travelwithsan is seeking a Hospitality Experience Coordinator to help clients research services, coordinate arrangements, and ensure a smooth experience from the initial request through completion.

This role is well suited for someone who enjoys customer service, organization, research, and helping clients navigate different options based on their individual needs. It is a fully remote role with onboarding, training, and ongoing learning opportunities.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer-service mindset.
• High attention to detail.
• Good organization and time-management abilities.
• Comfortable researching information online.
• Ability to learn new digital platforms and systems.
• Reliable, professional, and responsive.

Responsibilities

• Gather information about client preferences and requests.
• Research accommodations, activities, transportation, and other available services.
• Assist with coordinating reservations and related arrangements.
• Communicate important information and updates to clients.
• Review confirmations and details for accuracy.
• Assist with modifications and special requests.
• Maintain organized client records and documentation.
• Follow up on outstanding information and upcoming arrangements.
• Coordinate with hospitality and service providers when needed.
• Provide responsive and professional client support.

Skills

Communication

Customer-service mindset

Attention to detail

Organization

Research online

Learn new platforms

Reliability

Job description

Travelwithsan is seeking a Hospitality Experience Coordinator to help clients research services, coordinate arrangements, and ensure a smooth experience from the initial request through completion.

This role is well suited for someone who enjoys customer service, organization, research, and helping clients navigate different options based on their individual needs. It is a fully remote role with onboarding, training, and ongoing learning opportunities.