Remote Hospitality Experience Architect

Travelwithsan; Oklahoma City (OK); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Fully remote environment

Comprehensive onboarding

Continuing education opportunities

Access to professional systems

Job summary

Travelwithsan is seeking a Hospitality Experience Coordinator to assist clients with researching services, coordinating arrangements, and creating a smooth experience from the initial request through completion. The role emphasizes strong communication, organization, and proactive support.

Fully remote environment with onboarding and ongoing learning opportunities. You will research options, coordinate reservations, and maintain clear records while collaborating with a collaborative team.

Qualifications

• Excellent communication and interpersonal skills.
• Strong customer-service mindset.
• High attention to detail.
• Good organization and time-management abilities.
• Comfortable researching information online.
• Ability to learn new digital platforms and systems.
• Reliable, professional, and responsive.
• Previous hospitality, customer service, reservations, or related experience is helpful but not required.

Responsibilities

• Gather information about client preferences and requests
• Research accommodations, activities, transportation, and other available services
• Assist with coordinating reservations and related arrangements
• Communicate important information and updates to clients
• Review confirmations and details for accuracy
• Assist with modifications and special requests
• Maintain organized client records and documentation
• Follow up on outstanding information and upcoming arrangements
• Coordinate with hospitality and service providers when needed
• Provide responsive and professional client support

Skills

Excellent communication

Customer service mindset

Attention to detail

Time management

Online research

Learn new digital platforms

Reliability

Professionalism

Hospitality experience helpful

Job description

Travelwithsan is seeking a Hospitality Experience Coordinator to assist clients with researching services, coordinating arrangements, and creating a smooth experience from the initial request through completion. The role emphasizes strong communication, organization, and proactive support.

Fully remote environment with onboarding and ongoing learning opportunities. You will research options, coordinate reservations, and maintain clear records while collaborating with a collaborative team.