Release of Information & HIPAA QA Specialist

Sharecare Operating Company, Inc.; Atlanta (GA); À distance; USD 36 000 - 48 000; Plein temps

Résumé du poste

Sharecare is seeking a detail-oriented professional to support Release of Information operations, quality control, and customer service functions related to medical records fulfillment. The role emphasizes HIPAA compliance and accurate data handling within internal systems.

Responsibilities include assisting specialists, performing data entry, and coordinating across departments to resolve issues efficiently.

Qualifications

• Minimum of 6 months experience with Sharecare HDS in QC, Credit & Collections or Customer Service required, 1 year or more preferred.
• Ability to use internal electronic based record workflow systems such as Record Management, Intranet, Exceptions Management, Word, Excel, Outlook, etc.
• Attention to detail
• Ability to work in a fast-paced, production-oriented environment
• High level of reliability, productivity and professionalism
• Good communication skills, both written and oral
• The ability to work independently and being productive with little supervision

Responsabilités

• Assist Release of Information Specialists to resolve issues related to fulfillment of medical records requests
• Ensure compliance requirements are met to release medical records based on HIPAA rules and regulations, including adherence to other state and federal laws for Release of Information
• Perform Data Entry & Quality Control measures for fulfillment of medical records requests
• Effectively communicate with Customer Service and other departments to answer questions and resolve issues with requests and fulfillment of medical records requests
• Research and resolve workflow and record issues quickly to minimize delays in turnaround
• Identify and escape critical and important issues to management

Connaissances

Attention to detail

Good communication

Independent worker

Fast-paced environment

Formation

Sharecare HDS experience (QC/Collections/Customer Service)

Outils

Word

Excel

Outlook

Description du poste

Sharecare is seeking a detail-oriented professional to support Release of Information operations, quality control, and customer service functions related to medical records fulfillment. The role emphasizes HIPAA compliance and accurate data handling within internal systems.

Responsibilities include assisting specialists, performing data entry, and coordinating across departments to resolve issues efficiently.