Remote Healthcare Virtual Assistant — EMR/HIPAA Expert

Wing Assistant - India; Berkeley (CA); Remote; USD 8,400 - 11,000; Part time

Benefits offered by this job

Performance Incentives

Job Security and Stability

Paid Training

Inclusive Culture

Upskilling Opportunities

100% Work-From-Home

Exceptionally Supportive Team

Opportunities for Career Growth

Fun Work Environment

Holiday & Overtime Pay

Job summary

Wing is seeking a Healthcare Virtual Assistant to support medical intake, appointment management, and records handling from a remote setup. The role emphasizes HIPAA privacy, EMR/EHR proficiency, and clear English communication to assist patients and providers.

Applicants should have a bachelor’s degree in a medical field and at least one year of VA experience, with strong organizational skills and tech-savviness for a flexible US-based schedule.

Qualifications

• Bachelor’s degree in medical fields or the pharmaceutical-related industry.
• At least 1-year experience as a Medical Virtual Assistant
• Excellent English communication skills both written and verbal (At least C1 level)
• Solid understanding of medical terminologies and practices
• Proficient in EHR/EMR systems and ability to troubleshoot common technical issues
• Understanding of healthcare privacy regulations
• Strong interpersonal skills
• Solid organizational and time management skills with keen attention to details
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP

Responsibilities

• Document new patient and referral intake
• Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
• Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems
• Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation.
• Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.
• Assist in analyzing healthcare data, preparing reports, and maintaining records.
• Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality.
• Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician.
• Ad hoc tasks

Skills

English proficiency

Medical terminology

Interpersonal skills

Time management

Tech savviness

Privacy compliance

Education

Bachelor's degree in medical field

Tools

EHR/EMR systems

Cloud services

VoIP

Remote collaboration tools

Job description

Wing is seeking a Healthcare Virtual Assistant to support medical intake, appointment management, and records handling from a remote setup. The role emphasizes HIPAA privacy, EMR/EHR proficiency, and clear English communication to assist patients and providers.

Applicants should have a bachelor’s degree in a medical field and at least one year of VA experience, with strong organizational skills and tech-savviness for a flexible US-based schedule.