Healthcare Virtual Assistant - Full Time or Part-Time

Wing Assistant; United States; Remote; USD 7,100 - 9,500; Full time

Benefits offered by this job

Health Insurance

Performance incentives

Job security

Paid training

Inclusive culture

Upskilling

100% Work-From-Home

Supportive team

Career growth

Fun work environment

Holiday & overtime pay

Job summary

Wing Assistant seeks a Healthcare Virtual Assistant to work remotely, supporting patient intake, scheduling, data entry, and billing processes. You will maintain HIPAA-compliant practices while handling sensitive medical information and liaising with healthcare providers.

The role requires 1+ year of Medical Virtual Assistant experience, strong English communication, and solid knowledge of EHR/EMR systems. A graveyard shift is part of the schedule, with full remote work and growth opportunities.

Qualifications

• Bachelor's degree in medical fields or pharmaceutical-related industry.
• At least 1 year of experience as a Medical Virtual Assistant.
• Excellent English communication skills (C1 or higher).
• Solid understanding of medical terminologies and practices.
• Proficient in EHR/EMR systems and able to troubleshoot common issues.
• Understanding of healthcare privacy regulations.
• Strong interpersonal, organization, and time-management skills.
• Tech savvy with current technologies (cloud, VoIP).
• Able to work night/graveyard shifts.

Responsibilities

• Document new patient and referral intake.
• Manage appointment bookings, cancellations, and rescheduling for patients and providers.
• Input patient data, medical records, and billing dates into EMR/EHR.
• Process insurance claims and handle billing inquiries.
• Respond to patient inquiries and direct to healthcare professionals.
• Analyze healthcare data, prepare reports, and maintain records.
• Ensure HIPAA compliance and patient confidentiality.
• Coordinate sending medical records as directed.
• Perform ad hoc tasks.

Skills

English communication

HIPAA compliance

EMR/EHR navigation

Data entry

Analytical skills

Customer service

Time management

Education

Bachelor's degree in medical fields or pharmaceutical-related industry

Tools

EMR/EMR systems

Job description

Healthcare Virtual Assistant (Remote)

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for a Healthcare Virtual Assistant to start immediately!

Duties and Responsibilities

1. Document new patient and referral intake
2. Manage appointment bookings, cancellations, and rescheduling for patients and healthcare providers.
3. Input patient information, medical records (CPT, ICD-10, HCPCS), and billing date into EMR/EHR systems
4. Assist with processing insurance claims, verifying patient insurance information, and handling billing inquiries, concerns, and documentation.
5. Respond to incoming patient inquiries, providing information and directing them to the appropriate healthcare professional.
6. Assist in analyzing healthcare data, preparing reports, and maintaining records.
7. Ensure HIPAA compliance, privacy regulations, and maintenance of patient confidentiality.
8. Coordinate the sending of medical records to various departments, healthcare providers, and professionals as directed by the Managing Physician.
9. Ad hoc tasks

Qualifications

• Bachelor's degree in medical fields or the pharmaceutical-related industry
• At least 1-year experience as a Medical Virtual Assistant
• Excellent English communication skills both written and verbal (At least C1 level)
• Solid understanding of medical terminologies and practices
• Proficient in EHR/EMR systems and ability to troubleshoot common technical issues
• Understanding of healthcare privacy regulations
• Strong interpersonal skills
• Solid organizational & time management skills with keen attention to details
• Tech savvy & familiar with current technologies, like desktop sharing, cloud services, and VoIP
• Able to work on a graveyard shift

Technical Requirements

• USB Headset with Noise Cancellation feature
• Working Webcam
• Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
• Main Internet Service Speed: at least 25 Mbps wired connection
• Backup Internet Service Speed: at least 10 Mbps

Benefits

• Health Insurance (HMO)
• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay

Schedule: US work hours (20-40 hours per week)

Location: This is a remote job

Salary Package (with HMO)

• Entry Level (1-3 years of experience): Up to PHP 39,500
• Intermediate Level (3-5 years of experience): Up to PHP 48,000
• Expert Level (5+ years of experience): Up to PHP 53,000

Please note

• Only qualified candidates will be invited to take the assessment & scheduled for an interview.