Remote Healthcare Transportation Scheduler

ACC Premiere, LLC.; Lexington (SC); Remote; USD 13.000 - 19.000; Vollzeit

Benefits dieser Stelle

Paid training

Equipment provided

Zusammenfassung

ACC Premiere, LLC. is hiring for remote customer service representatives to schedule non-emergency medical transportation for members and facilities.

You will handle high volumes of calls, provide clear options, and ensure a smooth transportation experience with empathetic communication and professional conduct. Ideal candidates have at least 2 years of call center experience, strong written and spoken English skills, and comfort troubleshooting basic tech issues.

Qualifikationen

• Minimum of 2 years’ customer service experience in a call center environment.
• Experience with diagnosing and troubleshooting technology.
• Excellent written and verbal communication skills; both internally and externally, ensuring clarity and courtesy in every interaction.
• Adaptable and open to change; willing to learn and grow with the company.
• Professionalism in all aspects of work; including presenting oneself and respecting colleagues and clients.

Aufgaben

• Handle high volumes of inbound and outbound calls from members and facilities to schedule non-emergency medical transportation.
• Deliver exceptional customer service and assist with complex member interactions.
• Consult with members to understand needs and identify appropriate transportation options.
• Communicate clearly and professionally, adapting approach to diverse personalities.
• Maintain a calm, empathetic, and professional tone in all interactions.

Kenntnisse

Customer service

Troubleshooting tech

Verbal & written communication

Accountability

Jobbeschreibung

ACC Premiere, LLC. is hiring for remote customer service representatives to schedule non-emergency medical transportation for members and facilities.

You will handle high volumes of calls, provide clear options, and ensure a smooth transportation experience with empathetic communication and professional conduct. Ideal candidates have at least 2 years of call center experience, strong written and spoken English skills, and comfort troubleshooting basic tech issues.