Remote NEMT Scheduler - Patient Transport Support

ACC Premiere, LLC.; Wisconsin; À distance; USD 16 000 - 23 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Daily pay

Employee assistance program

Gym subsidy

Referral program

Résumé du poste

ACC Premiere, LLC. is hiring remote customer service specialists in Wisconsin to handle inbound/outbound calls, social media, live chat, and email for scheduling non-emergency transportation.

The role pays $14.00/hour, includes paid training and equipment, and offers a supportive, employee-centric culture. Strong communication and problem solving are essential to ensure members access essential healthcare appointments.

Qualifications

• Minimum of 2 years’ customer service experience in a call center environment.
• Experience diagnosing and troubleshooting technology.
• Excellent written and verbal communication skills.

Responsabilités

• Deliver exceptional customer service while handling escalated or complex member interactions.
• Consult with members to understand their needs and identify the most appropriate transportation options.
• Communicate clearly and professionally using strong verbal communication skills.
• Adapt your approach to support a wide range of member personalities, needs, and situations.

Connaissances

Customer service

Verbal communication

Written communication

Description du poste

ACC Premiere, LLC. is hiring remote customer service specialists in Wisconsin to handle inbound/outbound calls, social media, live chat, and email for scheduling non-emergency transportation.

The role pays $14.00/hour, includes paid training and equipment, and offers a supportive, employee-centric culture. Strong communication and problem solving are essential to ensure members access essential healthcare appointments.