Remote Healthcare Training Lead

Cognizant; Trenton (NJ); Remote; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Job summary

Cognizant is seeking a Service Excellence Associate to deliver remote training and support for healthcare product offerings. You will train external clients, run virtual instructor-led sessions, and help develop training content to grow revenue and knowledge.

The role emphasizes collaboration with subject matter experts, clear documentation, and the ability to translate complex concepts into accessible courses for a diverse professional audience.

Qualifications

• Bachelor’s degree required; related discipline accepted with equivalent work exp.
• Minimum of two years’ experience delivering training curriculum for adult learners.
• Proficient with Microsoft Office Suite and video platforms; Salesforce and Excel experience a plus.
• Ability to create clear, concise explanations of complex concepts for professionals.

Responsibilities

• Lead training externally for multiple product offerings.
• Facilitate virtual instructor-led training sessions.
• Assist in creating new products or offerings that generate training revenue.
• Collaborate with SMEs to ensure accuracy and relevance of course materials.

Skills

Microsoft Office Suite

Excel

Salesforce

Video platforms

Education

Bachelor’s degree in Healthcare Management, Information Systems or a related discipline

Tools

Microsoft Office Suite

Salesforce

Excel

Video platforms

Job description

Cognizant is seeking a Service Excellence Associate to deliver remote training and support for healthcare product offerings. You will train external clients, run virtual instructor-led sessions, and help develop training content to grow revenue and knowledge.

The role emphasizes collaboration with subject matter experts, clear documentation, and the ability to translate complex concepts into accessible courses for a diverse professional audience.