Remote Healthcare IT Training & Support Lead

Revel Staffing; Temecula (CA); À distance; USD 85 000 - 110 000; Plein temps

Résumé du poste

Revel Staffing seeks an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success in a healthcare setting. The supervisor will oversee specialists developing, configuring, and delivering training while ensuring a consistent, high-quality support experience for end users.

This hands-on leadership role requires strong communication, organization, and problem-solving skills, with a focus on service excellence in a

Qualifications

• High school diploma or equivalent plus at least 2 years of IT operations experience.
• Active HIPAA compliance credential/training.
• Strong working knowledge of IT workflows, healthcare applications, data integrity, and training best practices.
• Experience leading teams, managing priorities, and supporting remote employees.
• Strong communication, organization, documentation, and problem-solving skills.

Responsabilités

• Lead, coach, and support a remote team of IT training and application support specialists.
• Oversee the design, development, and delivery of IT and healthcare application training programs.
• Support system stability, application readiness, data integrity, and compliance requirements.
• Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs.
• Maintain and improve documentation, workflows, training materials, and support procedures.
• Monitor team performance, manage schedules and assignments, and prioritize workloads.
• Promote a service-first culture focused on accountability, collaboration, and continuous improvement.
• Ensure support activities align with healthcare regulations, privacy standards, and organizational policies.

Connaissances

IT operations

Team leadership

Remote work management

HIPAA compliance

Communication

Documentation

Formation

High school diploma or equivalent

Description du poste

Revel Staffing seeks an experienced IT Support Supervisor to lead a remote team focused on IT training, application support, systems readiness, and end-user success in a healthcare setting. The supervisor will oversee specialists developing, configuring, and delivering training while ensuring a consistent, high-quality support experience for end users.

This hands-on leadership role requires strong communication, organization, and problem-solving skills, with a focus on service excellence in a