Remote Healthcare Support Specialist Elevate Customer Care

Teleperformance; Tennessee; Remote; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive health benefits

401(K) plans

Employment Assistance Programs

Job summary

Teleperformance is seeking a Healthcare Customer Support Specialist based in Tennessee. In this role, you will manage customer inquiries and ensure a positive experience through effective communication across multiple channels.

The ideal candidate will have at least 6 months of customer service experience, a high school diploma, and be comfortable with Windows-based systems. Teleperformance offers a range of benefits to support your health and well-being.

Qualifications

• Minimum of 6 months of customer service experience.
• Must be 18 years of age or older.
• Comfortable with desktop computer systems and general knowledge of Windows-based systems.

Responsibilities

• Field customer inquiries and find innovative ways to respond to questions.
• Connect with customers via various channels to resolve their concerns.
• Track call-related information for auditing and reporting.

Skills

Customer service experience

Communication skills

Problem-solving skills

Ability to type at least 25 words per minute

Collaboration

Education

High School Diploma or equivalent

Job description

Teleperformance is seeking a Healthcare Customer Support Specialist based in Tennessee. In this role, you will manage customer inquiries and ensure a positive experience through effective communication across multiple channels.

The ideal candidate will have at least 6 months of customer service experience, a high school diploma, and be comfortable with Windows-based systems. Teleperformance offers a range of benefits to support your health and well-being.