Remote Healthcare Customer Support Specialist

Teleperformance; United States; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Training

Competitive Wages

Full Benefits (Medical, Dental, Vision, 401k and more)

Paid Time Off

Employee wellness and engagement programs

Job summary

Teleperformance is seeking a Healthcare Customer Service Representative to handle customer inquiries through various channels while providing excellent service. Candidates must have a high school diploma and at least 6 months of customer service experience, as well as strong analytical and communication skills.

This role takes place in a collaborative environment and offers various benefits including paid training and comprehensive healthcare. Your success in this role not only contributes to your growth but also helps our clients immensely.

Qualifications

• Minimum of 6 months of customer service experience.
• Must be 18 years of age or older.
• Ability to type at least 25 words per minute.

Responsibilities

• Field customer inquiries via phone/email/chat/social media.
• Calmly resolve and de-escalate issues.
• Track call related information for auditing.

Skills

Customer service experience

Analytical skills

Problem-solving skills

Communication skills

Collaboration

Education

High School Diploma or equivalent

Job description

Teleperformance is seeking a Healthcare Customer Service Representative to handle customer inquiries through various channels while providing excellent service. Candidates must have a high school diploma and at least 6 months of customer service experience, as well as strong analytical and communication skills.

This role takes place in a collaborative environment and offers various benefits including paid training and comprehensive healthcare. Your success in this role not only contributes to your growth but also helps our clients immensely.