Remote Healthcare Support Specialist

Sagility; Oakland (CA); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Paid training

Health coverage after 90 days

Career advancement opportunities

Daily Pay

Medical/Dental/Vision coverage

401(k) with employer contribution

PTO

Job summary

Sagility is hiring a Work from Home Customer Service Representative (Healthcare) to support our call center team. You will handle calls, research resolutions, document interactions, and maintain a high level of professional empathy from a home setup.

The role requires at least 1 year in a call center, strong typing, and reliable attendance. Benefits include paid training, health coverage after 90 days, and opportunities for career advancement.

Qualifications

• Typing speed of 25 WPM or better.
• Strong communication and interpersonal skills.
• Reliable attendance with no absences in the first 90 days.
• Healthcare experience is a plus.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Typing 25 WPM

Communication skills

Attendance reliability

Healthcare experience (plus)

Education

High School Diploma or equivalent

Job description

Sagility is hiring a Work from Home Customer Service Representative (Healthcare) to support our call center team. You will handle calls, research resolutions, document interactions, and maintain a high level of professional empathy from a home setup.

The role requires at least 1 year in a call center, strong typing, and reliable attendance. Benefits include paid training, health coverage after 90 days, and opportunities for career advancement.