Remote Healthcare Support Specialist

Sagility; Indianapolis (IN); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Virtual training

Health coverage

Wellness programs

Career growth

Daily Pay

Medical coverage

Dental coverage

Vision coverage

Life insurance

Disability

FSA

EAP

401(k)

PTO

Tuition reimbursement

Job summary

Sagility is seeking Work from Home: Customer Service Representative (Healthcare). The role focuses on handling calls, resolving inquiries, and documenting details to support member and patient experiences.

Training is provided in a cutting-edge virtual environment, with comprehensive health coverage after 90 days and opportunities for career advancement. Ideal candidates have at least 1 year in a call center, strong communication skills, and a customer-first attitude.

Qualifications

• Minimum 1 year at a single job, preferably in customer service.
• Typing speed of at least 25 WPM.
• Hardwired internet with 10 Mbps upload and 25 Mbps download.
• Secure, private home workspace.
• Flexible availability including weekends.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Customer service

Communication skills

Call center experience

Fast learner

Education

High School Diploma or equivalent

Tools

Web/phone communication

Job description

Sagility is seeking Work from Home: Customer Service Representative (Healthcare). The role focuses on handling calls, resolving inquiries, and documenting details to support member and patient experiences.

Training is provided in a cutting-edge virtual environment, with comprehensive health coverage after 90 days and opportunities for career advancement. Ideal candidates have at least 1 year in a call center, strong communication skills, and a customer-first attitude.