Remote Healthcare Customer Support Specialist

Sagility; San Francisco (CA); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Health coverage after 90 days

401(k) with employer contribution

Paid Time Off (PTO)

Job summary

Sagility is seeking a Work from Home Customer Service Representative to support our healthcare call center. You will handle calls, document details, and resolve inquiries with empathy and clear communication.

Requirements include at least 1 year in a call center, a High School Diploma or equivalent, and reliable attendance. Training is paid, with competitive pay and comprehensive benefits available after onboarding.

Qualifications

• Strong communication and interpersonal skills.
• Ability to navigate computer applications.
• Comfort in a fast-paced, team-oriented environment.
• Desire to exceed customer expectations and grow professionally.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details.
• Communicate empathetically and diplomatically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Communication skills

Interpersonal skills

Typing speed

Computer literacy

Education

High School Diploma or equivalent

Job description

Sagility is seeking a Work from Home Customer Service Representative to support our healthcare call center. You will handle calls, document details, and resolve inquiries with empathy and clear communication.

Requirements include at least 1 year in a call center, a High School Diploma or equivalent, and reliable attendance. Training is paid, with competitive pay and comprehensive benefits available after onboarding.