Remote Healthcare Scheduling Specialist

Positive Development; USA; Remote; USD 60.000 - 65.000; Vollzeit

Benefits dieser Stelle

Medical & dental? no explicit benefits

Remote work

Zusammenfassung

Positive Development is seeking a Central Scheduler to remotely manage clinician and Developmental Paraprofessional (DPP) scheduling across the region. The role requires accurate scheduling, adherence to protocols, and proactive communication with Clinical Leads and families.

You will maintain schedules, respond to changes quickly, and help optimize caseload distribution while ensuring data integrity in EMR systems.

Qualifikationen

• 2+ years of scheduling or coordination experience within healthcare, human services, or another high-volume, service‑based environment.
• Strong understanding of scheduling dynamics and provider availability management.
• Proficiency with EMR and scheduling platforms; ability to navigate multi-site environments.
• Bilingual proficiency is preferred.

Aufgaben

• Execute accurate, timely scheduling of clinicians and Developmental Paraprofessionals (DPPs).
• Adhere to scheduling protocols and provider availability rules.
• Maintain up-to-date schedules, time blocks, and session details with CPT codes and documentation requirements.
• Respond quickly to schedule changes, cancellations, and urgent coverage needs.
• Identify scheduling gaps and elevate issues to the Director as needed.
• Ensure data accuracy in scheduling platforms, EMR systems, and workforce tools.
• Conduct routine reviews of schedules for completeness and compliance.
• Support system workflow feedback to drive continuous improvement.
• Align client needs with Clinical Lead and DPPs to optimize caseload distribution.
• Monitor utilization trends and capacity constraints across regions.
• Forecast coverage gaps with Central Scheduling Director for resource planning.
• Serve as main contact for scheduling questions from teams.
• Communicate scheduling changes to families professionally.
• Collaborate with Clinical, Operations, and Administrative teams to ensure high-quality service.

Kenntnisse

Scheduling experience

Healthcare coordination

Communication skills

Attention to detail

Bilingual

Tools

Scheduling platforms

EMR systems

Operational tools

Jobbeschreibung

Positive Development is seeking a Central Scheduler to remotely manage clinician and Developmental Paraprofessional (DPP) scheduling across the region. The role requires accurate scheduling, adherence to protocols, and proactive communication with Clinical Leads and families.

You will maintain schedules, respond to changes quickly, and help optimize caseload distribution while ensuring data integrity in EMR systems.