Patient Access & Scheduling Specialist

Premier Community Healthcare Grp.; Dade City (FL); In loco; USD 25.000 - 33.000; Tempo pieno

Descrizione del lavoro

Premier Community HealthCare Group, Inc. is seeking a Centralized Scheduler in Dade City, FL. You will be the first point of contact for patients, handling scheduling across multiple service lines and ensuring accurate EHR entries while maintaining HIPAA compliance.

The role emphasizes compassionate, efficient patient interactions, strong communication, and the ability to manage multiple tasks in a fast-paced environment to support high-quality community care.

Competenze

• Experience with scheduling in a healthcare setting preferred.
• Proficiency with EHR/EPIC or similar systems.
• Strong attention to detail and data accuracy.

Mansioni

• Answer incoming calls promptly, courteously, and professionally while assessing patient needs.
• Schedule patient appointments across multiple service lines using the Practice Management System.
• Register new patients and update existing patient records accurately.
• Verify and document patient demographics and appointment details.
• Provide patients with information regarding required documentation, forms, and fees.
• Confirm or reschedule appointments and provide reminders as needed.
• Route calls appropriately, including clinical and billing inquiries.
• Maintain accurate and up-to-date electronic health records (EHR).
• Ensure HIPAA compliance and maintain strict patient confidentiality.
• Assist with general inquiries regarding services and locations.
• Communicate effectively with care teams to support smooth patient flow.
• Participate in quality improvement initiatives and department goals.
• Support community engagement efforts and organizational initiatives.
• Perform other duties as assigned

Conoscenze

EHR/EPIC

Multitasking

Communication

Data entry

Customer service

Confidentiality

HIPAA knowledge

Team collaboration

Adaptability

Compute literacy

Strumenti

Practice Management System

Descrizione del lavoro

Premier Community HealthCare Group, Inc. is seeking a Centralized Scheduler in Dade City, FL. You will be the first point of contact for patients, handling scheduling across multiple service lines and ensuring accurate EHR entries while maintaining HIPAA compliance.

The role emphasizes compassionate, efficient patient interactions, strong communication, and the ability to manage multiple tasks in a fast-paced environment to support high-quality community care.