Remote Healthcare Open Enrollment Specialist

AppleOne Employment Services; East Brunswick Township (NJ); Remote; USD 21,000 - 28,000; Full time

Job summary

AppleOne Employment Services is seeking a remote Call Center CSR in New Jersey to assist callers with healthcare coverage, eligibility, and enrollment in a high-volume environment. You will handle inbound calls and document information in required systems.

The role emphasizes accuracy, privacy compliance, and customer service, with a focus on open enrollment periods. Candidates must reside in New Jersey and have 6 months to 1 year of call center experience and a Windows computer meeting

Qualifications

• 6 months to 1 year of call center experience.
• Must reside in New Jersey.
• Must have your own Windows-based computer that meets technical requirements.

Responsibilities

• Answer and manage high-volume inbound calls related to healthcare coverage, eligibility, and enrollment.
• Process applications, enrollment updates, demographic changes, and related customer requests accurately.
• Enter, document, and track caller information in required systems.
• Follow privacy policies, call center procedures, compliance requirements, and performance standards.
• Provide professional and helpful support to callers during the open enrollment season.

Job description

AppleOne Employment Services is seeking a remote Call Center CSR in New Jersey to assist callers with healthcare coverage, eligibility, and enrollment in a high-volume environment. You will handle inbound calls and document information in required systems.

The role emphasizes accuracy, privacy compliance, and customer service, with a focus on open enrollment periods. Candidates must reside in New Jersey and have 6 months to 1 year of call center experience and a Windows computer meeting