Remote Call Center Rep — Healthcare Support (Bilingual)

AppleOne Employment Services; Howell Township (NJ); Remote; USD 25,000 - 26,000; Full time

Job summary

AppleOne Employment Services is seeking dependable remote Call Center Reps for a full-time temporary contract opportunity in New Jersey. This work-from-home role requires NJ residency verification and offers paid training, ongoing coaching, and support from leadership in a fast-paced remote setting.

Ideal candidates are professional, reliable, and able to handle high-volume calls while following detailed procedures.

Qualifications

• Must have a high school diploma, GED, or equivalent.
• Must have at least 6 months of work experience.
• Customer service experience is required.
• Must have strong communication, listening, and interpersonal skills.

Responsibilities

• Answer high-volume inbound customer calls and provide courteous, professional support.
• Assist customers with questions related to applications, eligibility, and healthcare coverage.
• Enter, update, process, and document customer information accurately in required systems.
• Follow established policies, scripts, procedures, and compliance guidelines.
• Navigate multiple computer systems while assisting customers in real time.
• Escalate complex questions or issues to the appropriate support resource when needed.

Skills

Customer service experience

Strong communication

Multitasking

Work independently

Education

High school diploma or GED

Job description

AppleOne Employment Services is seeking dependable remote Call Center Reps for a full-time temporary contract opportunity in New Jersey. This work-from-home role requires NJ residency verification and offers paid training, ongoing coaching, and support from leadership in a fast-paced remote setting.

Ideal candidates are professional, reliable, and able to handle high-volume calls while following detailed procedures.