Remote Healthcare Support Specialist

Sagility; Cleveland (OH); Remote; USD 19,000 - 21,000; Full time

Benefits offered by this job

Daily Pay

Health coverage after 90 days

401(k) with employer contribution

Paid Time Off

Job summary

Sagility is seeking Remote Customer Service Representatives to support our healthcare call center. You will handle calls, resolve inquiries, and document interactions while maintaining high customer satisfaction. Role emphasizes empathy, clear communication, and timely issue resolution.

Candidates should have at least 1 year in a call center, a high school diploma, reliable home internet, and the ability to work weekends. Training is provided and benefits begin after 90 days.

Qualifications

• Must have strong communication and interpersonal skills.
• Typing speed of at least 25 WPM required.
• Comfort in a fast-paced, team-oriented environment.

Responsibilities

• Handle incoming calls promptly and professionally.
• Research and provide effective resolutions to customer inquiries.
• Accurately document call details and outcomes.
• Communicate empathetically with clear, professional articulation.
• Meet team goals for quality and customer satisfaction daily.

Skills

Strong communication

Typing 25 WPM

Fast learner

Team player

Education

High School Diploma

Job description

Sagility is seeking Remote Customer Service Representatives to support our healthcare call center. You will handle calls, resolve inquiries, and document interactions while maintaining high customer satisfaction. Role emphasizes empathy, clear communication, and timely issue resolution.

Candidates should have at least 1 year in a call center, a high school diploma, reliable home internet, and the ability to work weekends. Training is provided and benefits begin after 90 days.