Remote Healthcare Collections Specialist

Vital Care Infusion Services; Arizona; Remote; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health/dental/vision

Paid time off

Paternal leave

Volunteer days

Life insurance & disability

401(k) matching

Tuition reimbursement

Employee assistance

Professional development

Employee referral

Job summary

Vital Care Infusion Services is seeking a remote Home Infusion Billing Specialist to collect claims and reduce denial rates. You will focus on accuracy and timely processing, identify revenue opportunities, and improve collection performance while maintaining strong relationships with patients and payers.

This full‑time, remote role offers growth within a disciplined RCM team and opportunities for professional development.

Qualifications

• Excellent communications skills in English and ability to influence patients, payers, and caregivers.
• Proven understanding of billing/collection processes across payer types.
• Experience with MS Office and pharmacy applications.
• Ability to work remotely with minimal supervision and maintain productivity.
• Strong organizational skills and detailed record-keeping.
• Knowledge of payer requirements for appeals and denials.

Responsibilities

• Review claims with outstanding balances and take actions to collect revenues.
• Follow up with insurers and patients to collect balances and improve relationships.
• Analyze denials and opportunities to reduce DSO and bad debt.
• Identify payor requirements for appeals and submit documentation accordingly.
• Communicate status of collections with franchise partners and other departments.
• Document activity in the system and schedule follow-ups as needed.
• Verify benefits for pharmacy and medical third‑party claims.
• Explain financial obligations to patients before starting therapy.
• Assist with training materials to improve RCM team efficiency.
• Perform other related duties as assigned.

Skills

Communication skills

Billing & collections

MS Office

Remote work

Organization

Payer knowledge

Education

High School Diploma

Billing/training

Job description

Vital Care Infusion Services is seeking a remote Home Infusion Billing Specialist to collect claims and reduce denial rates. You will focus on accuracy and timely processing, identify revenue opportunities, and improve collection performance while maintaining strong relationships with patients and payers.

This full‑time, remote role offers growth within a disciplined RCM team and opportunities for professional development.