Remote Healthcare Claims Support Specialist

Gainwell Technologies; Kansas; À distance; USD 27 200 - 38 900; Plein temps

Avantages offerts par ce poste

401(k) and matching

Dental insurance

Employee assistance program

Health insurance

Paid time off

Tuition reimbursement

Vision insurance

Résumé du poste

Gainwell Technologies is seeking a Healthcare Customer Service Representative in Topeka, KS. In this role, you'll provide exceptional service to clients and help improve the health of community members. Responsibilities include handling customer inquiries, documenting calls, and navigating technical issues. A high school diploma and two years of customer service experience are required, along with proficiency in various software. The position offers remote work initially, transitioning to an on-site role as needed, with a salary range of $27,200 to $38,900 per year.

Qualifications

• Two or more years of inbound telephone customer service experience.
• Proficient knowledge of personal computers and applications.
• Experience in the healthcare industry is strongly desired.

Responsabilités

• Provide prompt, efficient, and friendly customer service.
• Respond to customer questions and provide comprehensive support.
• Document calls in detail including concerns and actions taken.

Connaissances

Customer service skills

Analytical skills

Attention to detail

Time management

Computer troubleshooting

Verbal communication

Written communication

Formation

High school diploma or G.E.D.

Outils

Outlook

Microsoft Word

Microsoft Excel

CRM

OneNote

Description du poste

Gainwell Technologies is seeking a Healthcare Customer Service Representative in Topeka, KS. In this role, you'll provide exceptional service to clients and help improve the health of community members. Responsibilities include handling customer inquiries, documenting calls, and navigating technical issues. A high school diploma and two years of customer service experience are required, along with proficiency in various software. The position offers remote work initially, transitioning to an on-site role as needed, with a salary range of $27,200 to $38,900 per year.