Remote Healthcare Appointment Coordinator

ExpiviaUSA; Erie (Erie County); Remote; USD 18,000 - 22,000; Full time

Benefits offered by this job

Equipment provided

Job summary

Expivia Marketing is seeking a Healthcare Appointment Scheduler to work from home after completing paid in-person training at their Erie, PA office. You will handle inbound calls, schedule appointments, and coordinate care with attention to detail and confidentiality.

Ideal candidates have a high school diploma or GED and reliable internet, with prior customer service or call center experience preferred. Training occurs at the Erie, PA location before transitioning to remote work with all

Qualifications

• High school diploma or GED required.
• Ability to pass a criminal background check and drug screening.
• Reliable high-speed internet for remote work.
• Strong computer skills and ability to navigate multiple systems.
• Excellent attendance and punctuality essential for shift schedules.

Responsibilities

• Answer inbound calls from individuals seeking assistance with scheduling and coordination.
• Schedule, update, and manage appointments using multiple software systems.
• Assist with patient scheduling and service coordination activities.
• Support care coordination by ensuring appointments are scheduled accurately.
• Communicate professionally and compassionately with callers.
• Verify and document important information accurately.
• Maintain accurate records and detailed notes.
• Protect sensitive information and maintain confidentiality.
• Deliver a positive customer experience on every interaction.

Skills

Strong computer skills

Reliable high-speed internet

Excellent attendance and punctuality

Background check and drug screening

Education

High school diploma or GED

Job description

Expivia Marketing is seeking a Healthcare Appointment Scheduler to work from home after completing paid in-person training at their Erie, PA office. You will handle inbound calls, schedule appointments, and coordinate care with attention to detail and confidentiality.

Ideal candidates have a high school diploma or GED and reliable internet, with prior customer service or call center experience preferred. Training occurs at the Erie, PA location before transitioning to remote work with all