Remote Patient Care Associate (After Training)

ExpiviaUSA; Erie (Erie County); Remote; USD 19,000 - 22,000; Full time

Benefits offered by this job

Remote after training

Paid in-person training

Health insurance after 60 days

Paid holidays

Career growth opportunities

Job summary

Expivia is seeking a Patient Care Representative in Erie, PA, who starts with in-person training and then moves to a remote role. You'll handle inbound calls, assist with scheduling, and provide clear guidance to patients and families.

This full-time, work-from-home position offers paid training, competitive hourly pay of $14–$16, and benefits after 60 days. You should be compassionate, detail-oriented, and comfortable using multiple computer systems from home.

Qualifications

• Compassionate and patient, especially when supporting people navigating healthcare needs.
• Excellent verbal and written communication skills.
• Reliable high-speed internet and a dedicated home workspace.

Responsibilities

• Professionally answer inbound calls from patients, family members, and provider offices.
• Make outbound calls to welcome new patients and assist with scheduling or rescheduling appointments.
• Listen carefully to understand caller needs and provide accurate information.
• Document every interaction while maintaining confidentiality.
• Collaborate with internal teams to resolve scheduling, benefits, and account questions.

Skills

Compassionate

Detail-oriented

Excellent communicators

Active listeners

Problem-solvers

Multitasking with computers

Dependable

Organized

Self-motivated

Work from home

Education

High School Diploma or GED

Job description

Expivia is seeking a Patient Care Representative in Erie, PA, who starts with in-person training and then moves to a remote role. You'll handle inbound calls, assist with scheduling, and provide clear guidance to patients and families.

This full-time, work-from-home position offers paid training, competitive hourly pay of $14–$16, and benefits after 60 days. You should be compassionate, detail-oriented, and comfortable using multiple computer systems from home.