Healthcare Appointment Scheduler (Work From Home)

Expivia Interaction Marketing Group; Erie (Erie County); Remote; USD 17,908 - 20,664; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

All equipment provided

Job summary

Expivia Interaction Marketing Group seeks a Healthcare Appointment & Scheduling Coordinator to assist individuals in accessing important services. After initial training in Erie, PA, the role transitions to permanent work-from-home status, providing all necessary equipment.

The ideal candidate enjoys helping others, is organized, and possesses strong computer skills. This position offers a starting pay of $13 to $15 per hour, with opportunities for advancement and career development within the company.

Qualifications

• High school diploma or GED.
• Ability to pass a criminal background check and drug screening.
• Reliable high-speed internet connection for remote work.
• Strong computer skills and the ability to navigate multiple systems.

Responsibilities

• Answer inbound calls for scheduling assistance.
• Schedule and manage appointments accurately.
• Assist with patient scheduling and coordination.
• Maintain accurate records and confidentiality.

Skills

Customer service

Computer skills

Problem-solving

Multitasking

Education

High school diploma or GED

Job description

Healthcare Appointment & Scheduling Coordinator (Work From Home)

Company: Expivia Marketing

Location: Work From Home (Initial Training at Expivia’s Main Office – Erie, PA)

Employment Type: Full-Time

Pay: $13.00 - $15.00 per hour (based on experience)

Why You'll Love This Role

Join Expivia Marketing and make a meaningful impact by helping individuals access important services and appointments. After completing paid in-person training at our Erie, PA office, you'll transition into a permanent work-from-home position with all equipment provided by the company.

This role is ideal for individuals who enjoy helping others, solving problems, and delivering exceptional customer service in a fast-paced environment.

What You'll Do

• Answer inbound calls from individuals seeking assistance with scheduling and coordination
• Schedule, update, and manage appointments using multiple software systems
• Assist with patient scheduling and service coordination activities
• Support care coordination efforts by ensuring appointments and services are scheduled accurately and efficiently
• Communicate professionally and compassionately with callers
• Verify and document important information accurately
• Maintain accurate records and detailed notes
• Protect sensitive information and maintain confidentiality
• Ensure schedules remain organized and up to date
• Deliver a positive customer experience on every interaction

What We're Looking For

Required Qualifications

• High school diploma or GED
• Ability to pass a criminal background check and drug screening
• Reliable high-speed internet connection for remote work
• Strong computer skills and the ability to navigate multiple systems simultaneously
• Excellent attendance and punctuality

Preferred Experience

• Customer service or call center experience
• Appointment scheduling, patient scheduling, healthcare, transportation, or administrative experience
• Experience in care coordination or service coordination is a plus

The Ideal Candidate

We're looking for individuals who are:

• Compassionate and genuinely enjoy helping others
• Calm under pressure and able to problem-solve effectively
• Organized, detail-oriented, and accurate
• Comfortable speaking on the phone throughout the day
• Able to multitask while maintaining quality and efficiency
• Dependable, professional, and self-motivated
• Team-oriented with a positive attitude
• Adaptable and eager to learn new systems and processes

Successful candidates thrive in structured environments, enjoy assisting people, and take pride in delivering exceptional service.

Training & Work From Home

• Paid in-person training conducted at Expivia Marketing's main office in Erie, PA
• Permanent work-from-home position after successful completion of training
• All equipment provided by Expivia Marketing

Compensation & Growth

• Starting pay of $13.00 - $15.00 per hour, based on experience
• Opportunities for advancement as Expivia continues to grow
• Expivia Marketing promotes from within whenever possible
• Career paths available in leadership, operations, recruiting, and client services

Why Work With Expivia?

At Expivia, you're more than just an employee — you're part of a team that values growth, development, and making a difference. We provide the tools, training, and support needed to build a successful long-term career while enjoying the flexibility of working from home.

If you're looking for a rewarding role where you can help others every day while growing professionally, we'd love to hear from you.