Healthcare Appointment Scheduler (Work From Home)

Expivia; Erie (Erie County); Remoto; USD 18.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Equipment provided

Descrizione del lavoro

Expivia Marketing is seeking a Healthcare Appointment Scheduler to work from home after completing paid in-person training at their Erie, PA office. You will handle inbound calls, schedule appointments, and coordinate care with attention to detail and confidentiality.

Ideal candidates have a high school diploma or GED and reliable internet, with prior customer service or call center experience preferred. Training occurs at the Erie, PA location before transitioning to remote work with all

Competenze

• High school diploma or GED required.
• Ability to pass a criminal background check and drug screening.
• Reliable high-speed internet for remote work.
• Strong computer skills and ability to navigate multiple systems.
• Excellent attendance and punctuality essential for shift schedules.

Mansioni

• Answer inbound calls from individuals seeking assistance with scheduling and coordination.
• Schedule, update, and manage appointments using multiple software systems.
• Assist with patient scheduling and service coordination activities.
• Support care coordination by ensuring appointments are scheduled accurately.
• Communicate professionally and compassionately with callers.
• Verify and document important information accurately.
• Maintain accurate records and detailed notes.
• Protect sensitive information and maintain confidentiality.
• Deliver a positive customer experience on every interaction.

Conoscenze

Strong computer skills

Reliable high-speed internet

Excellent attendance and punctuality

Background check and drug screening

Formazione

High school diploma or GED

Descrizione del lavoro

Healthcare Appointment Scheduler (Work From Home)

Healthcare Appointment & Scheduling Coordinator (Work From Home)

Company: Expivia Marketing Location: Work From Home (Initial Training at Expivia's Main Office - Erie, PA) Employment Type: Full-Time Pay: $14.00 - $16.00 per hour (based on experience)

Why You'll Love This Role

Join Expivia Marketing and make a meaningful impact by helping individuals access important services and appointments. After completing paid in-person training at our Erie, PA office, you'll transition into a permanent work-from-home position with all equipment provided by the company.

This role is ideal for individuals who enjoy helping others, solving problems, and delivering exceptional customer service in a fast-paced environment.

What You'll Do

• Answer inbound calls from individuals seeking assistance with scheduling and coordination
• Schedule, update, and manage appointments using multiple software systems
• Assist with patient scheduling and service coordination activities
• Support care coordination efforts by ensuring appointments and services are scheduled accurately and efficiently
• Communicate professionally and compassionately with callers
• Verify and document important information accurately
• Maintain accurate records and detailed notes
• Protect sensitive information and maintain confidentiality
• Ensure schedules remain organized and up to dateDeliver a positive customer experience on every interaction

What We're Looking For

Required Qualifications:

• High school diploma or GED
• Ability to pass a criminal background check and drug screening
• Reliable high-speed internet connection for remote work
• Strong computer skills and the ability to navigate multiple systems simultaneously
• Excellent attendance and punctuality

Preferred Experience:

• Customer service or call center experience
• Appointment scheduling, patient scheduling, healthcare, transportation, or administrative experience
• Experience in care coordination or service coordination is a plus

The Ideal Candidate

We're looking for individuals who are:

• Compassionate and genuinely enjoy helping others
• Calm under pressure and able to problem-solve effectively
• Organized, detail-oriented, and accurate
• Comfortable speaking on the phone throughout the day
• Able to multitask while maintaining quality and efficiency
• Dependable, professional, and self-motivated
• Team-oriented with a positive attitude
• Adaptable and eager to learn new systems and processes

Successful candidates thrive in structured environments, enjoy assisting people, and take pride in delivering exceptional service.

Training & Work From Home

• Paid in-person training conducted at Expivia Marketing's main office in Erie, PA
• Permanent work-from-home position after successful completion of training
• All equipment provided by Expivia Marketing

Compensation & Growth

• Starting pay of $13.00 - $15.00 per hour , based on experience
• Opportunities for advancement as Expivia continues to grow
• Expivia Marketing promotes from within whenever possible
• Career paths available in leadership, operations, recruiting, and client services

Why Work With Expivia?

At Expivia, you're more than just an employee - you're part of a team that values growth, development, and making a difference. We provide the tools, training, and support needed to build a successful long-term career while enjoying the flexibility of working from home.

If you're looking for a rewarding role where you can help others every day while growing professionally, we'd love to hear from you.