Remote Healthcare AI Implementation Engineer

XY.ai Inc.; United States; Hybride; USD 100 000 - 160 000; Plein temps

Avantages offerts par ce poste

Equity

Résumé du poste

XY.AI Labs is seeking a Customer Implementation Engineer to bridge our AI platform with healthcare operations. You will lead discovery sessions, map workflows, and implement lightweight integrations, collaborating with Product and Engineering to turn designs into automated templates.

You’ll own the delivery timeline, manage stakeholder alignment, and quantify ROI from time savings and throughput gains. This remote role offers a path to meaningful equity within a fast-growing startup.

Qualifications

• Experience mapping processes, bottlenecks, and designing automation-friendly solutions.
• Systems thinking to translate real-world operations into automatable logic.
• Project management experience in technical implementations end-to-end.
• Experience in customer-facing implementation or solutions roles (consulting, CS engineering, or integration delivery).
• Familiar with APIs, integrations, and process mapping/mining.
• Background in healthcare IT, healthtech, or complex enterprise SaaS is a major plus.

Responsabilités

• Workflow Discovery & Design: map existing processes, uncover inefficiencies, identify automation opportunities.
• Conduct process mining and workflow analysis to understand data, tasks, and people connections.
• Design future-state workflows powered by XY's AI platform with requirements, decision logic, and success metrics.
• Technical Configuration & Light Engineering: configure agentic workflows, triggers, pipelines, and guardrails.
• Troubleshoot authentication issues, payload mismatches, or environment setups; collaborate with engineers on deeper builds.
• Document integrations and configurations for long-term maintainability.
• Implementation Project Management: own the delivery timeline from kickoff through pilot success.
• Lead status calls, track deliverables, and align stakeholders around outcomes.
• Quantify ROI and value (time saved, accuracy improvements, throughput gains).
• Customer Success & Feedback: act as trusted technical advisor through onboarding and rollout.
• Capture customer feedback and translate it into platform improvements.
• Partner with Product and Engineering to turn successful custom workflows into reusable templates and scalable features.

Connaissances

Workflow design

Systems thinking

Project management

Customer-facing

API integration

Postman

Outils

APIs

Data mapping

Description du poste

XY.AI Labs is seeking a Customer Implementation Engineer to bridge our AI platform with healthcare operations. You will lead discovery sessions, map workflows, and implement lightweight integrations, collaborating with Product and Engineering to turn designs into automated templates.

You’ll own the delivery timeline, manage stakeholder alignment, and quantify ROI from time savings and throughput gains. This remote role offers a path to meaningful equity within a fast-growing startup.