Remote Customer Implementation Engineer, AI Healthcare

Softworld, a Kelly Company; Palo Alto (CA); Remote; USD 120,000 - 150,000; Full time

Job summary

A healthcare technology firm is seeking a Customer Success Implementation Engineer to connect its AI platform with healthcare workflows. The role involves leading customer integrations, configuring AI workflows, and providing technical support in sales cycles. The ideal candidate has over 5 years of healthcare IT experience and strong communication skills. This position is remote, offering a competitive salary range of $120,000 to $150,000 annually.

Qualifications

• 5+ years in healthcare IT or healthtech solutions, understanding medical claims processing or EHR workflows.
• Proven track record in a customer-facing technical role like Sales Engineer or Solutions Architect.

Responsibilities

• Lead Customer Integrations by understanding client workflows.
• Configure AI workflows tailored to each client's use case.
• Provide pre-sales technical support and run product demos.
• Own execution of pilot projects ensuring they deliver clear value.
• Provide support to users during trials and gather feedback.
• Collaborate with Sales, Product, and Engineering teams.

Skills

Healthcare Domain Expertise

Solution Delivery Experience

Communication & Presentation

Problem-Solving & Ownership

Education

Bachelor's or advanced degree in Computer Science, Engineering, or a related field

Job description

A healthcare technology firm is seeking a Customer Success Implementation Engineer to connect its AI platform with healthcare workflows. The role involves leading customer integrations, configuring AI workflows, and providing technical support in sales cycles. The ideal candidate has over 5 years of healthcare IT experience and strong communication skills. This position is remote, offering a competitive salary range of $120,000 to $150,000 annually.