Remote Healthcare Admin Pro: Scheduling & Claims

Openkrill; United States; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

100% REMOTE

Birthday bonus

Testimonial bonus

No Tracker. No Problem

Job summary

Assist World is seeking an experienced Healthcare Virtual Assistant to support a growing mental health practice remotely. The role involves patient communications, scheduling, billing, and navigating insurance processes in a hands-on environment.

The ideal candidate has healthcare experience, proficiency with EHR/EMR systems, and strong English communication. This remote position requires reliability and the ability to manage multiple priorities independently.

Qualifications

• Experience in a healthcare/medical environment.
• Experience with an EHR/EMR system.
• Strong understanding of healthcare administration.
• Experience completing prior authorizations.
• Experience dealing with insurance claims, denials, and rejections.
• Excellent written and verbal English communication skills.
• Strong organizational and time-management skills.
• Ability to handle confidential patient information professionally.
• Comfortable working independently and managing multiple priorities.
• Reliable internet connection and a professional remote working environment.

Responsibilities

• Answer incoming patient phone calls and provide professional support.
• Schedule and coordinate patient appointments.
• Follow up with patients as required.
• Manage and follow up on billing claims.
• Assist with insurance claim denials and rejections.
• Complete and manage prior authorizations.
• Document patient communications in the EHR.
• Maintain up-to-date patient records.
• Support the practice with general healthcare administration.
• Communicate professionally with patients and healthcare team.
• Use RingCentral for phone/VOIP communications.
• Work within the practice's EHR and learn Eikonotes.

Skills

Healthcare experience

English communication

Organization

Time management

Tools

EHR/EMR system

Eikonotes

RingCentral

Job description

Assist World is seeking an experienced Healthcare Virtual Assistant to support a growing mental health practice remotely. The role involves patient communications, scheduling, billing, and navigating insurance processes in a hands-on environment.

The ideal candidate has healthcare experience, proficiency with EHR/EMR systems, and strong English communication. This remote position requires reliability and the ability to manage multiple priorities independently.