Remote Health Sales Call Center Specialist

FailSafe Communications; Alaska; Hybride; USD 26 000 - 44 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement plans

Wellness programs

Résumé du poste

Oak Street Health is seeking a Sales Call Center Representative I for its remote team to drive patient acquisition through outbound telemarketing. You will build rapport, understand patient needs, and schedule appointments while meeting daily quotas.

The role requires a 4-week mandatory training, a 5am–7pm schedule Mon–Sat, and a base plus bonus compensation. Salesforce experience and US work authorization are preferred and required.

Qualifications

• Call center outbound sales experience and/or telemarketing.
• Base + bonus salary structure.
• Proficient in learning new technology and communication tools.
• Excellent listening and communication skills.
• Experience working with Salesforce, or similar CRM is preferred.
• US work authorization.
• High School diploma or equivalent; undergraduate degree preferred.

Responsabilités

• Make outbound telemarketing calls to prospective patients.
• Make 300+ outbound calls daily and work to convert them to new patients.
• Understand patient needs and articulate Oak Street's unique proposition.
• Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
• Understand Medicare Basics and insurance.
• Schedule initial doctor's appointments with new patients and achieve daily/weekly/monthly quotas.
• Other duties, as assigned.

Connaissances

Call center outbound sales

Listening skills

Communication skills

Learning new technology

Time management

Salesforce experience

CRM experience

Coachable

Formation

High School diploma or equivalent

Undergraduate degree preferred

Outils

Salesforce

CRM tools

Description du poste

Oak Street Health is seeking a Sales Call Center Representative I for its remote team to drive patient acquisition through outbound telemarketing. You will build rapport, understand patient needs, and schedule appointments while meeting daily quotas.

The role requires a 4-week mandatory training, a 5am–7pm schedule Mon–Sat, and a base plus bonus compensation. Salesforce experience and US work authorization are preferred and required.