Remote Health Insurance Support Specialist

GetInsured; Reno (NV); Remote; USD 19,320 - 27,517; Full time

Benefits offered by this job

Paid Training

401K Match

Paid time off (PTO)

Job summary

A leading health insurance platform is seeking a Remote Customer Service Representative to deliver superior customer service and assist clients with health insurance enrollment. The role requires strong communication skills, a secure workspace, and the ability to manage customer inquiries via calls and chats. Successful candidates will undergo a paid training period and should be tech-savvy and self-motivated. The company offers a supportive team environment and the convenience of working from home.

Qualifications

• Must be 18 years or older.
• Must complete a background check and drug test.
• Needs a dedicated and secure workspace.
• Requires functioning camera for training on personal device.

Responsibilities

• Handle inbound and outbound calls.
• Provide high-level customer service experience.
• Manage customer accounts and provide technical support.
• Conduct application data entry.

Skills

Moderate to Advanced computer skills

High level of comfort learning new technology

Excellent verbal and written communication skills

Self-motivated and success-driven

Job description

A leading health insurance platform is seeking a Remote Customer Service Representative to deliver superior customer service and assist clients with health insurance enrollment. The role requires strong communication skills, a secure workspace, and the ability to manage customer inquiries via calls and chats. Successful candidates will undergo a paid training period and should be tech-savvy and self-motivated. The company offers a supportive team environment and the convenience of working from home.