Remote Health Insurance Support Specialist

PRIDE Health; Michigan; Remote; USD 21,593 - 30,754; Full time

Job summary

A leading health services provider is looking for a Customer Service Representative to join their remote team. You'll be responsible for delivering high-quality support related to health insurance benefits and claims in a call center environment. Candidates should have at least 2 years of customer service experience and strong communication skills. This full-time position adheres to HIPAA policies and offers a competitive hourly wage.

Qualifications

• Minimum 2+ years of experience in customer service.
• Experience in call center, medical, or insurance environments preferred.
• Strong verbal communication and customer service skills.

Responsibilities

• Handle inbound customer service calls in a high-volume call center environment.
• Provide accurate information regarding medical insurance benefits.
• Resolve customer concerns in a timely, professional, and empathetic manner.

Skills

Customer service experience

Verbal communication skills

Insurance knowledge

Education

High School Diploma or GED

Job description

A leading health services provider is looking for a Customer Service Representative to join their remote team. You'll be responsible for delivering high-quality support related to health insurance benefits and claims in a call center environment. Candidates should have at least 2 years of customer service experience and strong communication skills. This full-time position adheres to HIPAA policies and offers a competitive hourly wage.