Remote Health Insurance Advisor

Morley Companies, Inc.; Kentucky; Remote; USD 16,000 - 23,000; Full time

Benefits offered by this job

Full-time role with benefits

Paid time off

Training provided

Leadership development program

Job summary

Morley Companies, Inc. is seeking a remote customer service associate based in Kentucky for a full-time, entry‑level role. You will handle health insurance questions via phone and email, guided by structured processes and a team of experienced coworkers.

The position offers benefits, paid time off, training, and a leadership development program, with a consistent schedule and opportunities for growth within Morley.

Qualifications

• Clear written and verbal communication.
• Empathy and dependability in customer interactions.
• Strong listening, organization, multitasking and time management.
• Basic math skills for payment-related questions.

Responsibilities

• Handle health insurance questions from customers, providers and beneficiaries via phone and email.
• Provide accurate information to customers, managers and clients.
• Document each interaction in the tracking system.
• Route or escalate inquiries when needed.

Skills

Clear communication

Empathy

Active listening

Time management

Microsoft Office

Typing 30+ WPM

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Morley Companies, Inc. is seeking a remote customer service associate based in Kentucky for a full-time, entry‑level role. You will handle health insurance questions via phone and email, guided by structured processes and a team of experienced coworkers.

The position offers benefits, paid time off, training, and a leadership development program, with a consistent schedule and opportunities for growth within Morley.