Remote Health Insurance Support Specialist

Morley Companies, Inc.; Northern (KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Full-time role with benefits

Paid time off

Training provided

Leadership development program

Team environment with experienced co‑h

Job summary

Morley Companies, Inc. is seeking a remote early‑career customer service professional to handle health insurance inquiries by phone and email from a home office. You’ll navigate multiple systems, follow established processes and deliver courteous, accurate information to customers and providers.

This full‑time role offers training, PTO and a leadership development track, with a steady schedule and a focus on quality and compliance in a remote, home‑based environment.

Qualifications

• High school diploma or equivalent required.
• 2+ years of customer service experience (call center, retail, restaurant/fast food, hotel, or similar).
• Ability to pass a pre-employment background check and drug screen.
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Responsibilities

• Research and handle questions about benefits, eligibility, payments, and other issues.

Skills

Clear communication

Empathy

Active listening

Time management

Typing 30+ WPM

Basic math for payments

Verbal & written skills

Adaptability

Education

High school diploma or equivalent

Job description

Morley Companies, Inc. is seeking a remote early‑career customer service professional to handle health insurance inquiries by phone and email from a home office. You’ll navigate multiple systems, follow established processes and deliver courteous, accurate information to customers and providers.

This full‑time role offers training, PTO and a leadership development track, with a steady schedule and a focus on quality and compliance in a remote, home‑based environment.