Remote Health Insurance Support Specialist

Morley Companies, Inc.; Indiana (PA); Remote; USD 15,911 - 22,661; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with match

Job summary

Morley Companies, Inc. is seeking a remote, full-time customer service associate focused on health insurance inquiries. Based in Indiana, you will handle benefits, eligibility, and payments via phone and email, while adhering to structured processes and quality standards.

You'll work in a multi-system contact center, receive training, and benefit from a supportive team, set schedules, and opportunities for growth in a collaborative Morley environment.

Qualifications

• Clear written and verbal communication.
• Ability to review in-depth info and reach logical conclusions.
• Basic math skills for payment-related questions.

Responsibilities

• Handle health insurance questions from customers via phone and email.
• Provide accurate information to customers, managers and clients.
• Document interactions clearly in the tracking system and follow set processes.

Skills

Clear written communication

Verbal communication

Active listening

Empathy

Multitasking

Education

High school diploma or equivalent

Job description

Morley Companies, Inc. is seeking a remote, full-time customer service associate focused on health insurance inquiries. Based in Indiana, you will handle benefits, eligibility, and payments via phone and email, while adhering to structured processes and quality standards.

You'll work in a multi-system contact center, receive training, and benefit from a supportive team, set schedules, and opportunities for growth in a collaborative Morley environment.