Remote Health Coverage CSR — Seasonal (Bilingual)

Collabera; New Jersey; Remote; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Long-term disability insurance

Short-term disability insurance

Paid parking/public transportation

Paid time off

Paid holidays annually

Job summary

Collabera is seeking a Customer Service Representative for remote seasonal work, focused on assisting individuals with health care enrollment and related inquiries via telephone and online channels.

Responsibilities include handling incoming calls, documenting inquiries, processing applications, coordinating materials, and guiding callers through eligibility determinations and enrollment, while maintaining privacy and accuracy in a fast-paced environment.

Qualifications

• Must have bilingual proficiency in languages specified.
• Strong data entry and telephone skills.
• Excellent organizational, interpersonal, written, and verbal communication.

Responsibilities

• Answer calls from consumers and assist in health care coverage applications.
• Document inquiries in the applicable systems and track progress.
• Process applications for health care coverage via telephone and enroll users into health plans.

Skills

Bilingual

Education

High School Diploma or GED

AA or higher preferred

Tools

CRM software

Phone systems

Job description

Collabera is seeking a Customer Service Representative for remote seasonal work, focused on assisting individuals with health care enrollment and related inquiries via telephone and online channels.

Responsibilities include handling incoming calls, documenting inquiries, processing applications, coordinating materials, and guiding callers through eligibility determinations and enrollment, while maintaining privacy and accuracy in a fast-paced environment.