Seasonal Bilingual Benefits CSR - Remote (Spanish/Fr)

WTW; Mount Laurel Township (NJ); On-site; USD 26,174 - 30,307; Full time

Benefits offered by this job

401(k) Savings Plan

Employee Assistance Program

Commuter Accounts program

Job summary

Willis Towers Watson is seeking a Seasonal Bilingual Benefits Customer Service Representative. This remote position involves assisting Spanish or French speaking clients with their health care and pension enrollment.

You will work primarily on the phone, with a starting pay of $19.25/hr and expected to manage 40 hours a week during the busy season. Strong bilingual skills and customer service experience are essential for success.

Qualifications

• Excellent Spanish or French language skills.
• Ability to assess member concerns quickly.
• Experience in a structured work environment.

Responsibilities

• Assist Spanish or French speaking customers compassionately.
• Safeguard sensitive information in accordance with HIPAA.
• Translate complex plan information into simple explanations.

Skills

Spanish language skills

French language skills

Analytical skills

Customer service experience

Attention to detail

Education

High School degree

Tools

Microsoft Office

Job description

Willis Towers Watson is seeking a Seasonal Bilingual Benefits Customer Service Representative. This remote position involves assisting Spanish or French speaking clients with their health care and pension enrollment.

You will work primarily on the phone, with a starting pay of $19.25/hr and expected to manage 40 hours a week during the busy season. Strong bilingual skills and customer service experience are essential for success.