Remote Health Care Customer Service Specialist

State Collection Service, Inc.; Illinois; Remote; USD 21,000 - 30,000; Full time

Job summary

State Collection Service, Inc. is seeking Remote Health Care Customer Service Representatives to join our fast-growing teams. As a Health Care Customer Service Representative, you will handle inbound and outbound calls in a high-tech environment, resolving general questions regarding insurance, financial assistance, and processing payments.

This position is challenging but rewarding, fast paced, and in a team environment. Veterans and Military Spouses Encouraged to Apply.

Responsibilities

• Makes and answers calls in the name of the client to resolve billing and payment issues utilizing establish work queues and call pools as necessary
• Responds to requests for information by patient/account holders in a professional, thorough, explainable manner
• Acts to gain payment or arrangement of payment on behalf of the client as appropriate
• Follows client-specific protocols and policies when carrying out duties
• Investigates and responds to client enquiries as needed

Job description

State Collection Service, Inc. is seeking Remote Health Care Customer Service Representatives to join our fast-growing teams. As a Health Care Customer Service Representative, you will handle inbound and outbound calls in a high-tech environment, resolving general questions regarding insurance, financial assistance, and processing payments.

This position is challenging but rewarding, fast paced, and in a team environment. Veterans and Military Spouses Encouraged to Apply.