Remote Health Benefits Advisor

Remote Jobs; Thomasville (GA); Remote; USD 19,000 - 23,000; Full time

Benefits offered by this job

Dental/Vision/401(k)/Paid Time Off

Employee Wellness Program

Comprehensive and ongoing training

Strong company culture with career增长机会

Job summary

Automated Health Systems is hiring a Customer Service Representative. The role is remote, but you will be required to pick up in Tallahassee, FL. Training is full-time, 8:30-5pm, for 5 weeks.

After training, the schedule is part-time, 8am-4:30pm, Monday-Wednesday. The position focuses on assisting individuals with benefits information, delivering accurate responses, and upholding quality customer service. Medicaid knowledge is preferred; bilingual skills are a plus.

Qualifications

• Minimum 2 years' experience in a call center environment.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call center experience

Bilingual ability

PC proficiency

Education

High School Diploma/GED

Associate degree preferred in social or behavioral sciences or related field

Tools

PC proficiency

Job description

Automated Health Systems is hiring a Customer Service Representative. The role is remote, but you will be required to pick up in Tallahassee, FL. Training is full-time, 8:30-5pm, for 5 weeks.

After training, the schedule is part-time, 8am-4:30pm, Monday-Wednesday. The position focuses on assisting individuals with benefits information, delivering accurate responses, and upholding quality customer service. Medicaid knowledge is preferred; bilingual skills are a plus.