Part Time Customer Service Representative/Call Center Rep (Remote)

Automated Health Systems, Inc.; United States; Remote; USD 12,000 - 21,000; Full time

Benefits offered by this job

Dental/Vision/401(k)/Paid Time Off

Employee Wellness Program

Comprehensive and ongoing training

Strong company culture with career增长机会

Job summary

Automated Health Systems, Inc. is seeking Customer Service Representatives for a remote position. You will assist individuals with information and support regarding benefits, and provide accurate, consistent information to help clients navigate services.

The role requires 2+ years in a call center, strong PC proficiency, and a high school diploma or GED; an associate degree in social or behavioral sciences or related field is preferred. Bilingual skills are a plus; training is provided.

Qualifications

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call center experience

Medicaid knowledge

PC proficiency

Bilingual (English/Spanish)

Education

High School Diploma or GED

Associates Degree in social or behavioral sciences or related field

Job description

Work Location

Remote

Job Responsibilities

Automated Health Systems has Customer Service Representative positions available. These positions are remote however you will be required to pick up in Tallahassee, FL.

Hours: Full-Time training hours are 8:30-5pm Monday-Friday for 5 weeks. After training, PT schedule is 8am-4:30pm Monday-Wednesday

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Benefits

• Dental/Vision/401(k)/Paid Time Off
• Employee Wellness Program
• Comprehensive and ongoing training
• Strong company culture with career growth opportunities

Job Requirements

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• Strong PC proficiency required.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

"The Enlightened Choice in Health Service Management"

Salary Range

15