Call Center/Customer Service Rep

Automated Health Systems, Inc.; Panama City (FL); Remote; USD 21,000 - 25,000; Full time

Job summary

Automated Health Systems, Inc. is seeking a remote Customer Service Representative. You will assist individuals with information and support regarding benefits, and deliver accurate, consistent information while adapting to a fast-paced call-center environment.

This role includes equipment pickup in Tallahassee, Florida, and offers ongoing training, a strong company culture, and opportunities for career growth.

Qualifications

• Minimum 2 years' experience in a call center environment.
• Experience in health/human services and knowledge of Medicaid preferred.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.

Responsibilities

• Assist individuals with information and support regarding benefits.
• Provide accurate and consistent information.
• Deliver quality customer service and support.
• Promote and participate in the Employee Wellness Program.
• Receive comprehensive and ongoing training.
• Contribute to a strong company culture with career growth opportunities.

Skills

Call center experience

Bilingual

Education

High School Diploma or GED

Associate degree in social or behavioral sciences or related field

Job description

Automated Health Systems has Customer Service Representative positions available. These positions are remote but do require you to pick up equipment in Tallahassee, Florida.

Responsibilities:

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.
• Employee Wellness Program
• Comprehensive and ongoing training
• Strong company culture with career growth opportunities

Job Requirements

Qualifications:

• Minimum 2 years' experience in a call center environment required.
• Experience in health/human services and knowledge of Medicaid preferred.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

"The Enlightened Choice in Health Service Management"

Salary Range

15-18

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