Call Center/Customer Service Rep

Automated Health Systems, Inc.

Jacksonville (FL)

Remote

USD 21,000 - 25,000

Full time

10 hours ago
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Benefits offered by this job

Remote work
Equipment pickup in Tallahassee
Training provided

Job summary

Automated Health Systems is seeking a Customer Service Representative for a remote position that requires picking up equipment in Tallahassee, FL. You will assist individuals with information about benefits and provide accurate, consistent guidance to ensure quality customer service.

The role includes ongoing training and a strong company culture with career growth opportunities. Minimum 2 years in a call center is required; knowledge of Medicaid is preferred; a High School Diploma or GED is

Qualifications

  • Minimum 2 years' experience in a call center environment required.
  • Experience in health/human services and knowledge of Medicaid preferred.
  • High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
  • Bilingual skills a plus.

Responsibilities

  • Assisting individuals with information and support regarding benefits.
  • Providing accurate and consistent information.
  • Providing quality customer service and support.

Skills

Call center experience
Bilingual

Education

High School Diploma/GED
Associates degree preferred

Job description

Automated Health Systems has Customer Service Representative positions available. These positions are remote but do require you to pick up equipment in Tallahassee, Florida.

Responsibilities:

  • Assisting individuals with information and support regarding benefits.
  • Providing accurate and consistent information.
  • Providing quality customer service and support.
  • Employee Wellness Program
  • Comprehensive and ongoing training
  • Strong company culture with career growth opportunities
Job Requirements

Qualifications:

  • Minimum 2 years' experience in a call center environment required.
  • Experience in health/human services and knowledge of Medicaid preferred.
  • High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
  • Bilingual skills a plus.

AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

"The Enlightened Choice in Health Service Management"

Salary Range

15-18

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