Remote Health Benefits Support Specialist

Remote Jobs; Cleveland (OH); Remote; USD 21,000 - 26,000; Full time

Benefits offered by this job

Dental/Vision/401(k)/PTO

Wellness Program

Comprehensive training

Career growth opportunities

Job summary

Automated Health Systems is hiring a Customer Service Representative to provide information and support regarding benefits. The role is remote, with required Pittsburgh pickup for some duties. Training is full-time 8:30-5 for 5 weeks, followed by part-time hours 8:00-4:30 Mon-Wed.

The position emphasizes accurate information, quality service, and knowledge of Medicaid preferred. Benefits include dental and vision, 401(k) with PTO, wellness program, and comprehensive training.

Qualifications

• Minimum 2 years' experience in a call center environment.
• Experience in health/human services and knowledge of Medicaid preferred.
• High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field.
• Bilingual skills a plus.

Responsibilities

• Assisting individuals with information and support regarding benefits.
• Providing accurate and consistent information.
• Providing quality customer service and support.

Skills

Call center experience

Bilingual skills

PC proficiency

Education

High School Diploma/GED

Associate's degree or related field

Job description

Automated Health Systems is hiring a Customer Service Representative to provide information and support regarding benefits. The role is remote, with required Pittsburgh pickup for some duties. Training is full-time 8:30-5 for 5 weeks, followed by part-time hours 8:00-4:30 Mon-Wed.

The position emphasizes accurate information, quality service, and knowledge of Medicaid preferred. Benefits include dental and vision, 401(k) with PTO, wellness program, and comprehensive training.