Remote Head of Client Success & Account Growth

Breakout Tools; United States; À distance; USD 120 000 - 170 000; Plein temps

Avantages offerts par ce poste

Full-time remote position

Independent contractor role

Flexible work from anywhere

Supportive leadership culture

Competitive salary based on experience

Résumé du poste

A dynamic service company is seeking a Head of Client Success Management to lead a team focused on client retention and satisfaction. This remote position requires strong leadership, strategic account management, and effective communication skills. The successful candidate will design impactful processes and mentor their team to ensure clients realize value. With 7+ years of experience in account management and a strategic understanding of digital marketing, this role offers competitive compensation and a supportive work culture.

Qualifications

• 7+ years in account management or client success, agency experience preferred.
• Proven leadership experience managing a team of account managers.
• Strong communicator, capable of presenting to clients and executives.

Responsabilités

• Lead and mentor a team of account managers.
• Develop strategies to improve client retention and satisfaction.
• Serve as an escalation point for client issues.

Connaissances

Leadership

Client Communication

Strategic Support

Problem Solving

Organizational Skills

Digital Marketing Knowledge

Outils

ClickUp

Asana

Trello

Description du poste

A dynamic service company is seeking a Head of Client Success Management to lead a team focused on client retention and satisfaction. This remote position requires strong leadership, strategic account management, and effective communication skills. The successful candidate will design impactful processes and mentor their team to ensure clients realize value. With 7+ years of experience in account management and a strategic understanding of digital marketing, this role offers competitive compensation and a supportive work culture.